Roger I. Hintz, Jr., MBA, CLSS GB

roger@rogerhintz.comwww.linkedin.com/in/rogerihintzwww.rogerhintz.com

Business and Information Technology Professional

Detail-oriented professional who strives to continuously improve business processes through Lean Six Sigma methodologies. Extensive professional experience in project management and as a leader and as an individual contributor within information technologies and product development projects. Work history includes considerable experience as a manager, project leader, mentor, systems analyst, application developer and systems administrator using business intelligence and collaborative technology software.

Areas of Expertise

Business Relationship Management | Full Software Development Life Cycle | Systems Documentation | Continuous Process Improvement | Business Intelligence Administration | Project Management | Requirements Analysis | Workflow and Dataflow Charts | Application Development | Systems Administration

Employment History

Fahrenheit IT Staffing & Consulting - 03/2017 to Present:
Infrastructure / Data Analyst Responsible for the gathering, review and formatting of data in support of Anthem's Application Mapping efforts. Duties include: generation of request reports, communication with application owners, review and validation of provided data, ensuring data is formatted properly for load, submitting data for load and updating project manager with progress/status reports.

Independent Consultant - 07/2016 to Present:
Business and Information Technology Professional providing consultative services for clients in areas such as project management, process improvement, website development, network design, and information security. Attained certification as a Lean Six Sigma Green Belt for business process improvement.

Arrow Electronics, Inc., Enterprise Computing Solutions - 01/2009 to 07/2016:
Programmer / Analyst / IT Systems Software Engineer III for the Enterprise Computing Solutions division of Arrow Electronics, a Fortune 500 international electronics and computer distribution firm. As a member of the IT Systems Support Team (2015 to 2016) activities were focused on applications support (monitoring and administration) for logistics, marketing, financial, and other business unit users. Used Agile, Scrum, and Waterfall methodologies to manage projects and group tasks. Applications supported include; Qlikview 11, SAP Business Objects IX 4.0., IBM Cognos TM1 10.2, and others.

As a member of the corporate Information Technology Department (2009 to 2015) activities were primarily focused on creating and supporting a complex automated workflow system for the business computer integration market, a $250M+ annual business. Responsibilities included; business relationship management, continuous process improvement, design and production of custom software applications, application and data security, workflow automation, composition of systems documentation and use cases, and management of data interfaces between disparate data systems. Technical duties included; requirements analysis, creation of Visio workflow diagrams, design, development, and implementation of automated workflow tracking systems using LDAP, SQL and XML protocols to interface data flows between Oracle EBS, IBM Domino, and other databases. Used Agile, RAD, and Waterfall methodologies to manage projects and tasks. Received Arrow Peer Award in 2010 for creation of a Domino-based Engagement Tracking system used by pre-sales engineers to record time spent on opportunities prior to sales orders.

Haverstick Consulting, Inc., a Kratos Company - 01/2007 to 01/2009:
Senior Consultant for IBM Collaborative Software practice in Information Technology consulting firm. Duties included; providing Information Technology consulting services for clients, attending sales meetings with potential clients, and producing project proposals. Technical duties included; needs and workflow analysis; system administration; web and client/server application development; software maintenance release migration planning and deployment, Internet and database programming, application and system documentation, new database design and testing, installation and administration of team collaboration, instant messaging, and virtual meeting software on multiple operating system platforms. Major applications developed included a safety incident reporting system for an interstate banking institution, an automated vacation request system for a manufacturing firm, and an automated workflow system for tracking sales order data for a computer manufacturing corporation. Most applications were developed using RAD methodologies.

Information Systems Resources, Inc. - 11/2003 to 12/2006:
Technical Consultant - Practice Lead for software development and infrastructure within an Information Technologies consulting firm. Responsible for generation of revenue to company by providing project management and Information Technology consulting services for clients, attending sales meetings with potential customers, producing project proposals, and producing customized software applications. Technical duties included; needs and workflow analysis, project management, web and client/server application development, system administration, software maintenance release migration planning and deployment, Internet and database programming, application and system documentation, user training, development of company website, and installation and configuration of collaboration software on multiple server operating system platforms, new database design and testing, installation and configuration of Lotus Domino and Lotus Notes client software, installation and administration of Lotus Sametime Instant Messaging software, and server configuration on Windows, OS/400, and Linux platforms.

Premium Systems, Inc. / Esource Consulting - 02/2000 to 09/2003
Manager/Practice Lead for software development and infrastructure within an Information Technologies consulting firm. Provided consulting services and project management for clients on Lotus Notes/Domino application development projects. Produced customized software applications for software development firm and its clients. Duties included needs and workflow analysis, project proposals, Lotus Notes R 4.6 application development and system administration, Lotus Domino 5.0 web development, Lotus Notes Release migration planning and deployment for 300-seat client base, Lotus Notes, LotusScript, Javascript, HTML and XML programming, application and system documentation, user training, and new database design and testing.

Highland Management, Inc. under contract to IBM - 08/1999 to 01/2000
Project Leader/Application Developer - Created and supported global client-based Intranet applications for the IBM corporation. Responsible for application development, programming, application and system documentation. Primary project assignment involved design, development and deployment of a data privacy assessment for application owners within IBM's global business environment to evaluate data security requirements in preparation for the implementation of the Sarbanes-Oxley Act.

Tri-Cor Industries, Inc. under contract to U.S. Fish & Wildlife Service - 04/1998 to 08/1999
Task Manager/Senior Software Analyst/Programmer - Provided managerial support for five contract employees within a United States Government administrative office. Managerial duties included personnel administration, performance appraisals, payroll distribution, and monthly status reports for corporate reporting duties. Technical responsibilities included design and creation of web-based Intranet applications while adhering to various government specifications. Implementation of these applications resulted in cost reductions and increased efficiencies for various governmental reporting tasks by automating processes through the use of collaborative Internet technologies.

Holme Roberts & Owen LLP - 04/1997 to 04/1998
Lotus Notes Developer - Created customized software applications for administrative business processes and litigation support within a large corporate legal defense firm of more than 200 attorneys. Results of application implementations were reduced costs within office due to improvement in administrative business processes.

Smith & Nephew, Inc. - 05/1993 to 01/1997
Designer/CAD Operator - Produced graphical engineering documentation and pre-production computer models on Unigraphics CAD software. Worked on projects that were critical in obtaining FDA certifications for, and production of, biomedical orthopedic implants and related surgical instrumentation. Completed corporate quality awareness curriculum. Served as the company's representative to the CAD vendor for two years.

Manpower Inc. under contract to Thomas & Betts Corporation - 02/1993 to 05/1993
Designer/CAD Operator - Produced graphical engineering documentation for production and distribution of electrical components using HP ME-10 CAD software. Duties aided in cost reductions for manufacturing and packaging of products.

Pratt Whitney, Government Engine Business, United Technologies Corporation - 08/1989 to 02/1993
Layout Drafter/CAD Operator - Created and updated graphical engineering documentation for aeronautical and aerospace contractor while maintaining confidential security clearance. Completed Q+ Quality training curriculum. Coordinated efforts of a team of detail drafters and prepared layout drawings to guide assembly of prototype aircraft engines for government defense contract using Unigraphics CAD software on Sun UNIX platform. Work assisted in the procurement of major federal defense contracts by providing accurate documentation while meeting strict project milestones.

CDI Southeast, Inc. under contract to Pratt Whitney - 11/1988 to 04/1989
Senior Detail Drafter/CAD Operator - Created and updated graphical engineering documentation for government defense contract aerospace production using CV4X CAD software and manual drafting techniques while maintaining strict Department of Defense technical standards.

Computer Experience

PC operating systems experience includes all versions of Microsoft Windows through Windows 7. Server operating systems experience includes Microsoft Windows NT/2000/2003/2008, IBM OS/400, Red Hat Linux, SuSE Enterprise Linux, and UNIX. Programming language experience includes HTML, XML, SQL, Java, Javascript, and LotusScript. Productivity software experience includes Microsoft Office (Word, Excel, Powerpoint), MS Visio, MS Project, MS Dynamics, CA Service Desk, IBM/Lotus Notes, TOAD for Oracle, and Trello, among others.

Education

Professional Certifications

  • WorkOne Central Lean Six Sigma - Green Belt - January 2017
  • WorkOne Central Lean Six Sigma - Yellow Belt - November 2016
  • IBM Certified System Administrator - Lotus Notes and Domino 7 - May 2008
  • IBM Certified Application Developer - Lotus Notes and Domino 7 - May 2006
  • IBM Certified System Administrator - Lotus Notes and Domino 6/6.5 - May 2006
  • IBM Certified Application Developer - Lotus Notes and Domino 6/6.5 - August 2005
  • IBM Certified System Expert - eServer iSeries WebSphere Solution Sales V5R3 - May 2005
  • IBM Certified System Expert - eServer iSeries Domino Solution Sales V5R3 - May 2005
  • IBM Certified Specialist - eServer i5 iSeries Solution Sales V5R3 - May 2005
  • IBM eServer Certified Systems Expert - iSeries Domino 6 Solution Sales V5R2 - May 2005
  • IBM Certified Associate System Administrator - Lotus Notes and Domino 6/6.5 - May 2004
  • IBM Start Now Solutions for eBusiness - May 2003
  • Lotus Notes R5 CLP Application Developer Certification - December 1999
  • Lotus Notes R4 Principal CLP Application Developer Certification - March 1999

Professional Training

  • Employ Up Career Prep Boot Camp - February/March 2017
  • Lean Six Sigma Process Improvement - Green Belt - January 2017
  • Lean Six Sigma Process Improvement - Yellow Belt - November 2016
  • IBM Cognos TM1 Administration - April 2015
  • eServer i5 iSeries Solution Sales - March 2005
  • IBM/Lotus Workplace Web Portal Development and Implementation - October 2004
  • Quadrant Software FastFax Installation and Configuration - March 2004
  • Extending R5 Domino Applications with Websphere 3.5 - November 2001
  • Topgun Lotus Notes Internet Development - October 1997
  • Lotus Notes Applications Development II v4.1 - May 1997
  • Lotus Notes Applications Development I v4.5 - April 1997
  • Unigraphics II V10 CAD Design/Drafting Training - October 1995
  • Introduction to UNIX - October 1990
  • Unigraphics II V6.0 CAD Drafting - October 1989

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Copyright © 1997-2017 Roger I. Hintz, Jr.
This page was created on Saturday, March 1, 1997.
Most recent revision: Sunday, March 26, 2017 8:45 PM EDT.

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